our policies and procedures at sing manila

1. Book your preferred lesson schedule through Calendly.
Choose an available slot that works best for you.
 

2. Wait for a confirmation email.
Your booking will only be processed once you receive this email from us.
 

3. Secure your slot with a non-refundable payment of ₱1,500. (QR codes below)
This fee confirms your trial lesson reservation and is required for all new students.
 

4. Send your proof of payment to:
Email: hellosingmanila@gmail.com
WhatsApp/Viber: 0968 854 3782
Once received, we will finalize your booking.
 

5. See you at your lesson!
Arrive on time and get ready to sing with us.

• 10-lesson packages must be completed within 14 weeks from the date of the first lesson.
• 20-lesson packages must be completed within 24 weeks from the date of the first lesson.

*Please note that lessons not used within this period will expire, and students will need to 

re-enroll to continue.

We understand that plans can change! If you need to cancel or reschedule, please do so at least 24 hours in advance. Cancellations made with less than 24 hours’ notice will be considered completed lessons.

If a student arrives late, the lesson may be extended beyond the allotted hour only if there is no student scheduled immediately after. Otherwise, lessons will end promptly at the original end time.

New students who book a trial or first lesson but do not attend without providing prior notice will be charged for the full hour.

If the teacher cancels a lesson at least 24 hours before the scheduled time, the lesson will be rescheduled and will not count against the student’s package.

If the teacher must cancel at the last minute (less than 24 hours’ notice), the student will receive one additional lesson at no charge as a courtesy.

Payments can be made via BPI bank transfer, GCash, or cash.

For lesson packages, students may pay a 50% down payment upon enrollment, with the remaining balance due halfway through the package.

All payments are non-refundable; however, with the teacher’s approval, payments may be credited toward future lessons.

Your teacher is also an active professional opera singer and, as such, will occasionally need to allocate time for rehearsals, performances, and related professional engagements. Any necessary changes to the teaching schedule will always be communicated to students well in advance. Please bear in mind that there may be periods when the instructor needs to be away, during which lessons may be paused temporarily.